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November 28th, 2014
It is now officially holiday shopping season. We know it can be stressful, finding just the right thing for somebody (or yourself). Whether you’re having trouble choosing a style, figuring out fit, ordering and shipping your socks or all of it is dumb, why are presents so hard—don’t worry, we’ve got some tips and tricks to simplify the process!
I’m going to try and get all the tips and tricks and hyperlinks together in one place here, so buckle in for a longer post, but bookmark it, because I think it’ll be a good source of help for this and future holiday seasons! At the verrrrry end of this post are a bunch of links, so if you’re short on time, skip down there!
Picking styles for yourself and others
Even for yourself, creating a wishlist is a fun and useful thing. If you try to leave items in your shopping cart as a way to hold onto a style, they don’t always stay in your cart! Remember, other people are shopping too and they might be quicker on the draw for that last pair. We recommend folks finish their orders in an hour to make sure everything is there.
So, if you can, encourage folks you’re shopping for to make a wishlist. We added wishlists in 2011, and they’re easy as pie to use. Just make sure you’re signed in and click that little “Add to wishlist” button!
Wait, “signed in”?! Yep, even though you can shop as a “guest” and not have an account, it can help a lot for tracking orders and making wishlists if you have one. If you have questions about your account, they’re probably answered in the Account FAQ, we do our best to keep all our info up to date and useful!
Okay, but what do you fill that tempting wishlist with? And how do you know that the styles you’re buying for someone will fit them? Does knowing their dress size help, or that they’re “slim”? Or, if you know they wear plus-size styles, then you can’t get them anything that says “one size”, right?
Nope! “One Size” and dress sizes don’t mean a thing when it comes to fitting socks and legwear!
Figuring out fit
First off, as Dreamer Zaf says in this fabulous Tumblr post, when we say “one size” “Never, ever, ever do we mean One Size Fits All. Generally, we mean it only comes in the one size.”
So, if you click the drop-down box for size (the middle one, after the one you use to choose colour) and you see “One Size” is the only choice, then we sadly don’t have any other size options for this style.
Sometimes (most particularly with Leg Avenue), there will be a “One Size” and a “Plus Size” in the drop-down. This is a combination of things, based partially on what the supplier calls a size (and how it is then entered into our system) and a result of a style gaining a larger size at a later date.
But we could call One Size “fishcakes” and use the word “marabou” to mean “Plus Size” and it doesn’t really matter. Just like in clothing, sizes are different across suppliers and styles, so we do our best to make sure the Sizing Tips on each product page gives you all the information you need to know if what this particular iteration of “Plus Size” or “Small” or “fishcakes” is right for you. Even if that means we end up writing what looks like a tl;dr of info. I think the greatest example of which is the Professional Fishnet Tights with Cotton Sole.
But, if you’re looking for a good fit, then that highlighted Sizing Tips box is your best buddy! For example, when searching our Plus Size category you will see styles with only a “One Size” option, but that doesn’t mean it won’t fit some plus size bodies. And “Small” in a lot of brands (like Cronert, or Dream Stockings) is about foot size, not leg size. With your measurements in hand, you’ll know if a large kid’s size is actually exactly your small foot size.
Dreamer Zaf talks more about the importance of measuring on our Tumblr, but here are the basics:
• Know the measurements of the person you’re shopping for •
• Don’t worry about what the size is called, look at what that size fits •
• If our Sizing Tips say something should fit but it doesn’t, let us know •
Okay, okay, so what measurements do you need to know? And how do you get those measurements for someone without ruining the surprise of a gift?!
November 11th, 2014
We’re just three weeks in to autumn, but we’re already preparing for the December holidays! Why? Because we’re offering free USPS First Class International Shipping until the end of November! This way our friends overseas can order holiday socks in time for them to travel and make it through customs, while enjoying the same free shipping that US residents enjoy all year round!
Of course, this means we’ve released our winter logo stickers early this year, for inclusion with holiday orders!
Our holiday logo lady is enjoying some hot cocoa while getting cozy in Peppermint Spiral Cotton OTKs to match the candy border, with Long Cuffable Leg Warmers layered over them for even more coziness!
Our winter logo sticker is sporting the same sock and legwarmer combo, only in different colors. She holds a snowglobe, and inside of that snowglobe is another logo lady, who is holding another snowglobe…. perhaps containing another logo lady?
To obtain a sticker of your very own, just leave an order note requesting either a holiday or winter logo sticker when you place your order!
One of the beautiful things about getting somebody a present via the internet is that you can ship it straight to them! Physical mail is fun to get, particularly when it is a present. But there are problems. How do you make sure they wait until the special occasion or holiday to open their gift? How do you leave them a note or hide the price? Well, just read along, we’ve got some tips for you!
It all starts once you checkout. When you get to the page where you enter your information, pay attention to three places:
Make sure your Email address and Daytime phone are your contact info, not the person you’re sending a gift to. These contacts are how you get order and shipping confirmation and how we get a hold of you if there is something wrong with your order. If you put the gift recipient’s info there, then they find out what you’ve got them pretty much as soon as you buy it.
The Delivery Address needs to be the gift recipient (unless you’re shipping it to yourself, because you’re adding it to other, non-sock things, or whatever). If you put your address there, or forget to change it if you have the site set to remember your address, then it’ll go to you, not the person you’re trying to surprise.
To ensure no peeking, use the Company name field. It’s a sneaky trick that we love. The way shipping labels work, whatever you put in the Company name field goes on the line above the delivery address (this is also great place in general to let the postal worker know to leave the package behind the screen door, or with the super). So, if you want your giftee to slow their roll until an official holiday, write that here. Keep it short and all caps for best effectiveness.
Now, on to the Shipping Options page, which you’ll need to pay the most attention to!
If you want to leave a note for the person you’re sending socks to, or you don’t want them to see what you spent, check the “Gift invoice: do not include prices on invoice” checkbox. This does some magic and hides the prices from the gift recipient and! It opens up a nice space for you to leave a note, if you want to.
But what about that first box? If you type stuff there, where does it show up? Well, that’s where you put order notes, the stuff you want us at Sock Dreams to see! If you’re saying hello, requesting stickers, or crafting some emoji masterwork, this is where it goes (if you’re asking about sizing info, it should be emailed to us, not put in your order notes).
Here’s a side-by-side example of where each field goes once it becomes a printed invoice:
So what you type in the “order notes” box goes at the bottom of the invoice and what goes in the gift notes box (which only appears if you check the gift invoice checkbox) shows up at the top of the invoice, so it’s the first thing you see (if you don’t type anything there, no little Gift Note box will show up).
This means that if you’re sending a gift directly to someone, you should probably be aware that your order notes will show up on the invoice! So if you’re sending a gift, the recipient won’t just see the nice note you’ve left,
They’ll also see anything you put in as an order note too!
So make sure, when you get to the page that has you check over your order before finalising it, that everything is right!
Our free USPS First Class shipping in the United States (and free USPS Priority for orders over $50! check our Shipping FAQ) makes sending sock-tacular gifts easy, just remember to click that Gift Invoice checkbox to add a little personalisation to your present!
Nestled in a turn of the century house in the historic Sellwood neighborhood, recessed from busy 13th street just off of SE Nahalem is the Sock Dreams brick and mortar store. Here, you’ll find many of the items we sell on our online store, as well as several other shop exclusive styles. People as far away as Eastern Europe have been known to make pilgrimages to the shop, while visiting the Portland area, but the busiest time for our little shop is always the Holidays.
From Black Friday until almost the New Year, our shop is a bustle with folks getting warm, cozy, kitschy, fashionable, soft, funny and cute socks, tights and other accessories for their loved ones. The Sock Dreams shop team is four people strong and they do their best to help our customers find the perfect gift.
Pictured here, is our shop crew wearing some of their favorite socks.
First up is Rose, who has been working with us since August 2012 and, like many of us, has noticed a drastic change in her wardrobe-Waking up each morning and planning a whole outfit around my socks is awesome. Best dress code ever. Socks Dreams has filled me with so much confidence in my body/legs that I went from wearing a dress or skirt once a year to weddings to wearing them every day.
Rose is wearing the Sock It To me Dinomite knee high– I’m the weird one; I’ll just start with that. Every day I layer and mash weird colors together to make my personality jump out of my socks.
Rose spends much of her time at the shop picking out shop exclusives and helping customers.
In terms of tips on shopping for the holidays- Shop early! We have a few select holiday styles that are shop exclusive and they will be going fast.
Next is Gelsey, the Assistant Shop Manager, Gelsey has been with Sock Dreams since August 2010.
When asked what her favorite part of working here is- Hands down: the people. I love being friends with all of my coworkers. Best. Coworkers. Ever.
Gelsey wears Sock Dreams own brand of cotton slouch sock– I like wearing my socks scrunched down around mid-calf high boots, and I love the Cotton Slouch Socks because they actually hold their slouch rather than slowly sliding down to the bottom of my foot during the day.
Her tip for holiday shopping- The store and web site sometimes have different items. If you’re coming in for something you saw on the web site, make sure to call ahead so we can hold it at the shop for you.
Then there’s Laurel, our vivacious Shop Manger. Laurel has worked for Socks Dreams since August of 2008 and also loves all her co-workers.
Laurel is wearing a brand that is new to Sock Dreams, and we are all totally in love with- I really like the Sockwell compression knee highs because I’m on my feet a lot. They stay up great without being too tight at the top. They have a nice, cushy foot that’s great for boots and a toe seam that’s not very noticeable. They’re warm, they’re cute, and I’ve worn and washed them several times and they hardly show any wear. I especially like them when I go to the Timbers game and stand on cold concrete for 90+ minutes. Go Timbers! The Timbers being Portland’s pro soccer team.
We’re also part of a fantastic local network of shops where you can earn points to gain rewards- Sock Dreams is proud to be a part of the Supportland network. With Supportland, the customer has one card (or a phone app) that they can use at a ton of rad locally-owned businesses to earn rewards. With more businesses joining the network all the time, you can earn points every time you shop, and then turn around and use those points for coupons, gift cards, and other free stuff!
Last, but by no means least, is our newest shop employee Sabrina! Sabrina has been with us since July of this year and is a fantastic addition.
Her favorite part of working at Sock Dreams, so far, is- Helping customers find the perfect pair of socks!
Sabrina wears another house brand favorite, the O Dreamy’s in Heliotrope- They’re super soft, have a great texture and are subtle, yet visually interesting.
Sabrina’s holiday shopping tip- When it comes to returns, I would suggest calling us at the shop with any questions regarding what is acceptable for refund/ exchange. Also, I would suggest asking about a certain pattern/design they may not see in the store. We keep track of all customer product requests and try to meet them when placing orders for future stock.
These ladies work really hard to make your shopping experience effortless; they’re always happy to help you find the perfect thing. If you’re in the Portland area, come on by and say hello!
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