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A new year has begun and we’re busy restocking as fast as our suppliers can get socks to us! With our recent sale and all the great gifts you folks have gotten yourself and others, some of our stock is pretty depleted. We know a lot of you want to use your gift cards and get socked (ahem, I mean “stocked”) up for the new year, but some of the styles you want might not be available right now. What to do (and not do)?!
We get a lot of product questions that aren’t questions about the products at all. Instead of using the Questions and Answers tab on a product page to clarify fit, colour or what-have-you—some people use the space to ask instead: “When will it be back in stock?!”
Probably, if you’ve asked that, you’ll find that we’ve emailed you directly about it and removed your question from the product page. Not because we don’t love you, but because the availability of a style varies by supplier, season and a bunch of other things! So what we have to answer this time might not be applicable six months from now when somebody else is looking at the Questions and Answers.
You may have also poked into our FAQ, looking for the answer to “When are you restocking?” Just like we say there:
It depends on the style! We deal with many suppliers and receive deliveries nearly every day. But we cannot always get what we want when we want it, and sometimes suppliers discontinue things forever. Please sign up to be notified when an item returns and you’ll get an email the same day we add our fresh stock!
So what is the best thing to do when you see the dreaded OUT OF STOCK?
Take courage! The answer to your problems is right there in the same cruel space telling you the socks you want aren’t available. Just take advantage of our automatic notifications and sign up to be notified when new stock arrives. If the out of stock box pops up, just click on “sign up to be notified when new stock arrives” and enter your email in the space provided. You will get an email the same day we get that style back in stock with a helpful link to go get it!
You have two extra options when signing up for stock notifications. You can also check a box to be notified when that brand adds a new style (which is great if you have a favourite brand) and you can check a box to sign up for our newsletter (which is sent out about monthly). If you don’t check those boxes, you won’t be signed up for either of those extra things, you’ll just get an email when that style is back in stock. We know how annoying it is to get unsolicited emails, so we try to make it as easy as we can to opt out and to avoid them.
But what if, instead of a place to sign up for notifications you see this?
Then the fates have decreed that this style, colour or variety is no longer available to us and we shall never see it again. It’s sad, but with over a thousand styles, some things are bound to disappear after a while, if only to make room for new favourites. Though sometimes it is a surprise to us too, you can keep an eye out on styles that are going away by watching our Zap section (more information about that here) or by looking in a style’s Additional Info for the sad phrase “Quantities limited, we will not not be able to restock.”
Another bonus of signing up for notifications about an out of stock style is that if we only get a limited amount (or find a few hiding in our stock room) you get a special email that gets you (and others who have signed up) special access to order it before they’re made available to the general public.
There’s one last benefit to stock notifications, though it is also kind of a bummer. If a style doesn’t return from the great beyond and we have to remove it, you’ll get an email that lets you know. We talked about that a little in the Sock Journal when our site was first able to do that.
“Okay, okay” you say. “So I can sign up for stock notifications. But what if I need a specific style now or by a specific time?!” Why, that is still easy as pie. What you’ll need to do is drop us a line via email with what you’re waiting for (and “black socks” doesn’t count, tell us the style name, colour and size!) and when you’re hoping it will be back by. We often can’t give you an exact date that a style will be back, but we often can pin it down close enough to tell you if it is worth waiting for, or if you might need to find something else. A bonus to writing us directly is that then, if we have bad news for you, we can work together to find another style that might be a good replacement and answer any other questions you may have!
We don’t have all the answers, but we definitely try to get them, so if you’re not in a rush, just sign up for stock notifications and if you need something soon, email us to get the low-down. We’re often as anxious as you to see our favourites back in stock!
Yes, I’ve mentioned sparkly styles for the new year before, but what better time to bring in the bling than on this side of winter Solstice, waiting for the days to get longer and knowing that there’s still a lot of winter to come. Also: sparkles!!
For more subtle sparkle, these three styles knit only a bit of shimmer in leaving most of the yarn unadorned.
But if you’re feeling a bit more bold, the overall shimmer-sparkle of these two styles should be perfect
And if you just can’t shine brightly enough then put on your shades for these three:
But what if you’d like to indulge a bit less ostentatiously? Well, the Indulgences category has all of our pricer (and worth it!) options that you totally deserve after surviving the year. From knee highs in cashmere or silk,
To luxurious velvet,
And truly indulgent sheers.
You deserve something special, even if it’s just drinking in some sock-tastic beauty and adding it to your wishlist! Our year with you has been fabulous and it’s our awesome customers that keep us going, so thank you and here’s to 2014!
Last week I shared styles we carry that have that hand made touch. Now let’s look at some things you can make or personalise as gifts! We’ve got a big ol’ DIY section full of ideas, I’ll share some favourites from there and then point you other places on the crafty web that has more fabulous sock crafting how-tos!
Customising stuff for friends and family can be fun, either by cutting into some socks to make styles you can’t find off-the-shelf, in DIY for Fun & Fashion, or custom-dyeing styles to match the giftee’s wardrobe!
There are more fun things to try in the DIY category of the Sock Journal, but let’s look elsewhere for more inspiration. Our DIY Sock Style Pinterest Board is full of ideas, from a galaxy bleach tutorial at The Sun Was High to a sweet little teddy bear at The Meta Picture.
I think one of my favourite tutorials from around the web is this glorious draft stopper at Squawkfox.
image from Squawkfox
From catnip pillows from retired socks at Craftster, to DIY grippy socks at Cut-Out-And-Keep, there are tonnes of great DIY ideas for socks floating around the web. If you end up solving a last-minute gift emergency with crafty sock superhero skills, share the results with us!
Really, you could argue that anything human hands finish or help machines produce is “handmade.” However, when things are knit or sewn by hand, or an artisan’s hands take a machine-made blank and turns it into a little work of art, we consider that hand made or altered and we have a category just for that!
Our Hand Made and Altered section is filled with delights that make for lovely gifts (for others or yourself) that have a personal touch. From hand screen-printed or dyed to hand-assembled or knit, these styles are produced in small batches, often just for us!
Silk-screening is hard work! We know from printing our logo t-shirts! But, a t-shirt is pretty simple to print on. The skill and quality of both Nylon Journal and Polonova in printing their pretties continues to impress us.
Nylon Journal’s USA made tights are hand-printed in New York city!
Polonova’s gloves and trouser socks are hand-printed much closer to home for us, right here in Portland, actually! And, just like Nylon Journal, both the knee-high trouser sock blanks and the glove blanks (fingerless or otherwise) are made in the USA, too.
A trippier option is Love Lite Precision Tie Dye, hand-dyed confections of glorious and brilliant tie dye on (mostly) our house brand styles.
Una, based just North of us in Seattle, are hand-sewn and silk-screened. We also get to pick the colour combos, based on seasonal availability, so a little bit of us is in there too, but just a little, most of it is the wonderful folks of Una!
Texture Clothing’s arm warmers are not only hand-made, they’re produced with scraps from Texture’s clothes-making process, where “nothing is wasted and everything is wanted”.
Of course, because these styles are all hand made or altered in small batches, they run out quickly, so grab what you love while you can! If you miss out, just sign up for email notification and you’ll know the same day we do that a fresh batch is in stock and ready to buy!
Ah December! We’ve reached the end of the year and our last month of birth month symbol-inspired socks! Holly and poinsettia are inevitable flowers for this month, but turquoise is a surprise as the birthstone! And Sagittarius’ arrows point straight to the end of the year!
The distinctive pretty prickliness of holly only really shows up in seasonal socks. This year we have the lovely Cardinals Crew, with bright little birds perched on holly leaves.
Did you know that the poinsettia “flower” is actually a cluster of specialised leaves? And besides the traditional red, they can be orange, pale green, cream, pink, white or marbled! They need to be kept in the dark for a while for the colour change to happen, then need lots of light to get as bright as can be! The Starry Poinsettia Over the Knees are an obvious sock choice,
But the Juneau Fairisle Crews have that same distinctive “flower” worked into their design. Subtle!
Now, turquoise is an easy one! We even have a built-in “Browse by Color” search for it! Well, turquoise and teal. Because actual turquoise stones vary from super pale to vivid and blue to blue-greens, as a colour name it runs the gamut!
Now, what best represents the arrows of Sagittarius (since we only have horses, no centaur archers)? Why, chevrons! The stacked “V” design of a chevron is like a flying arrow, or the feathers (fletching) that balance it!
Of course, our DreaM Stockings have a lovely line of chevron styles:
And there are plenty of others to aim at!
See, December birthdays, even with all the holiday rush going on, we couldn’t forget you!